CTC call back system is a unique solution for various national numbering plans - U.S., Latin America, Europe, Middle East, Africa and Asia, to make low-cost calls worldwide using your phone. Callers dial an access number and hang-up, send text/sms message, or use the web to request a call back.
Our Global Call Back system will call and connect your customers or employees worldwide through your network.
Global call back - Telephone: A caller dials an access number from a desk or mobile phone and hangs up. CTC Global Call Back system returns the call; caller is authenticated and receives a dial tone to make a call. The authentication process is optional and can be disabled to connect a caller to any phone number worldwide.
Call through - Telephone: A service enhancement to ensure the end-user a superior quality experience by operating a more intelligent, service-aware system. CTC call through solution enables system users to dial into the call back system and receive a dial tone to connect a call.
Global call back - Web: Your customers initiate a call request by entering either a mobile or desk phone number on a web-form with the preferred call back time. CTC Global Call Back System will call at the specified time and your customer is connected to make a call worldwide.
This solutions can also be used for value added services such as entering multiple phone numbers to call back all attendees for a planned conference bridge in different time zones - making it an ideal solution for small-to-medium-to-large businesses with operations in multiple locations
Global call back - SMS: This solution allows your customers using a mobile phone to send text/sms messages to the CTC Global Call Back system. CTC Global Call Back system authenticates your customers using their registered mobile number and calls back with access to make a domestic or international call.
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