As always, the privacy and security of your personal information is our #1 priority, and we want you to be aware of how we collect and handle information on our site.
When you visit ctcconnections.com, we may collect the following information about your visit:
• Anonymous statistics collected as you browse the site
• Personal information you knowingly give us
What information does this Web site gather?
CTC Connections collects personal information such as name, address, and email address, when you knowingly provide it to us. In addition, CTC Connections may collect other information provided by you, such as your credit card number, billing address, Social Security Number (SSN) and date of birth, when you set up an account or order services online. Our Web servers automatically collect statistical information about your visit such as pages visited and which browsers are used to visit our site. None of this information is associated with you as an individual . We use these statistics to monitor our site's performance and to make it easier for you to use.
What happens when I provide personal information on this Web site?
When you supply information for a specific purpose, such as online ordering of a CTC Connections service, we use the information for that purpose.
When you use our Web site to order services, we may use this individually identifiable information as we would if obtained in a non-electronic manner. Such as evaluating your service needs and contact you regarding additional services you may find useful.
If the way we use personally identifiable information changes, CTC Connections will contact you via email notifying you of this change and giving you the opportunity to opt out of such use.
Does CTC Connections sell or give my information to non-CTC Connections companies?
No. We do not sell or disclose individually identifiable information obtained online about our visitors to anyone outside of CTC Connections. The only exceptions to this rule are the following:
• If you specifically authorize CTC Connections to share your information with another company
• It is required by law and when we believe that disclosure is necessary to protect our rights and/or
to comply with a judicial proceeding, court order, or legal process served on our Web site
• Disclosure is necessary to protect the safety of customers, employees, or property
• Sharing data with our authorized vendors, contractors and agents, only to the extent necessary for
them to perform their work, in order that CTC Connections can carry out certain functions in marketing and delivering services to you.
Does CTC Connections accommodate links to other sites?
Yes. Our site contains links to other web sites. We are not responsible for the content or the privacy practices employed by other sites. However, in some instances where a service is provided through a non-CTC Connections partner or supplier site, such as Online Bill Pay, you can feel confident that your individually identifiable information will be protected. CTC Connections requires suppliers not to use the information for any purpose other than the purpose for which it was originally collected, protecting the privacy of your information.
What does CTC Connections do with personally identifiable information?
Personal information you voluntarily supply when obtaining information, purchasing products, or interacting with our advertising on CTCConnections.com is not shared for non-CTC Connections purposes. This information is CTC Connections proprietary data and is not available for use to any outside company in this personalized form. Should any changes be made in the way we use personally identifiable information, CTC Connections will contact you via email notifying you of this change and give you the opportunity to choose to opt out of such use.
Does CTC Connections use the information provided online to profile its customers?
No. CTC Connections does not combine offline information about you with the online information that you provide on our Web site.
We have made it a requirement that you will be clearly notified at the time of online data collection for the purpose of consumer profiling. When your online purchase behavior is intended to be combined with offline information, this intent will be clearly stated. You will then have the ability to choose not to have that information combined.
Does this site send email to site visitors?
CTC Connections strives to continuously improve our customers' online experience by providing them with the latest information about the benefits of CTC Connections products and services and in other circumstances described below. We may provide this information in any number of ways, including emails to our customers, online visitors and others who have provided their email addresses to CTC Connections. In addition, unless you have chosen to opt out from receiving email messages from CTC Connections, CTC Connections may send emails to:
• Inform customers that their telephone bills are available for review online
• Conduct online surveys
• Provide marketing information about CTC Connections products and services
• Provide information to those who have voluntarily provided their email addresses to third parties in
order to receive promotional material
Moreover, in the following situations, CTC Connections reserves the right to communicate through email with online users, including those who have opted out of receiving solicitation-based emails, to:
• Notify customers about service or product affecting changes
• Respond to an online user's email
• Confirm transactions, orders, payments and registrations placed online
• Send information that a customer or potential customer has requested
• Provide emergency, security and online account maintenance information
CTC Connections supports and complies with all laws governing its email communications and will update this policy as needed to ensure ongoing compliance.
How does CTC Connections protect my personal information?
We are committed to protecting the information you give us, so we implement the appropriate safeguards to do so. Any information that you give us is protected by a password with a minimum of ten characters for added security. Within CTC Connections, your information is stored in password-protected, limited-access servers. Wherever possible, CTC Connections servers reside behind a corporate firewall that maintains tight controls on any access to the system from both our internal network and the Internet. CTC Connections uses Secure Socket Layer (SSL) to transmit sensitive information such as credit card numbers and SSN. SSL is a transport level technology for authentication and data encryption between a Web server and a Web browser. SSL sends data over the "socket" which is a secure channel at the connection layer.
Does CTC Connections Web site collect information from children?
CTC Connections believes that protecting the privacy of children on the Internet is very important. The CTC Connections Web site is not designed to attract children under the age of 13, and we do not intentionally collect personal information from children on our Web sites. Ordering online products and services is limited to adults 18 or over.
Children should exercise caution before providing personal information online and should discuss with an adult or guardian before doing so. CTC Connections also urges parents and guardians to consider using one of the commercially available software programs designed to protect children while they are online.
Whom do I contact if I am concerned, or have questions, about my Privacy at CTC Connections?
Please visit Contact Us.
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